What happens if I miss delivery?

We understand that sometimes a delivery attempt may be missed. Here’s what happens in that case:

If You Miss a Delivery

• Our delivery partner will leave a notification or attempt to contact you regarding the missed delivery.

• You will be given the option to reschedule delivery at a convenient time or location.

Alternative Options

• Depending on the supplier and your location, we may offer collection from a nearby depot or supplier warehouse if a second delivery attempt is not feasible.

• We always aim to make sure your order reaches you safely, so we’ll communicate clearly about the next steps.

Important Notes

• Delivery charges are calculated based on the original order and supplier arrangements. Additional charges may apply for repeated delivery attempts or special collection arrangements.

• For large or bulky items, it’s important to ensure someone is available to receive the order to avoid delays.

We work hard to make sure your delivery is smooth and convenient, even if the first attempt doesn’t succeed.